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Business Messaging

Reaching customers where they already reply — opt-in chat-app messaging, set up properly.

What you get

What's included

  • Business messaging account setup and verification
  • Message templates prepared for approval
  • Opt-in capture and consent records
  • Click-to-chat entry points from your website and ads
  • Automated replies and routing so messages don't go unanswered

How it works

Three simple steps

  1. Step 1

    We look first

    A real review of your site and goals before any recommendation.

  2. Step 2

    You approve the plan

    Clear scope and price. Nothing changes without your OK.

  3. Step 3

    We deliver and check it

    Built or fixed, then verified on your live site — not assumed.

Why it matters

Done properly, it keeps paying off

Chat-app messages get read when email doesn't, which is exactly why business messaging has strict rules about consent and message templates. Used carelessly it costs you the channel permanently.

Read more

We set it up the compliant way — a proper business account, approved templates, and a clear opt-in — so it stays a channel you can keep using.

Goes well with

Related services

Client reviews

What our clients say

We have been extremely pleased with the work Lighthouse Digital Solutions has done for Kinsman Baptist Church Geelong. They have helped us considerably with our website, SEO and overall online presence, taking the time to understand who we are as a church and what we are trying to communicate.

What has impressed us most is their attention to detail and willingness to be thorough rather than simply doing the minimum required. They have also been remarkably affordable, which is particularly important for a church working within a limited budget. We are very grateful for their ongoing support and would happily recommend Lighthouse Digital Solutions.

Kinsman Baptist ChurchGeelong, Australia

Ready to get Business Messaging sorted?

Tell us what you have today. We look first, then recommend — no generic pitch.